There are many important factors that informed healthcare consumers investigate as they choose a skilled nursing facility for themselves or a loved one. The standard list includes the overall quality of care, the comfort and atmosphere of the facility, inspection and survey reports, licensure details and staffing details – such as staff numbers, credentials and turnover rates. However, there is another very important factor that is often overlooked: Experience. Here we'll get into what that means in this context and why it matters in terms of choosing top-quality skilled nursing care.
What experience means in the context of skilled nursing facility is that the facility has been in business for a long while and has earned a good reputation in its community. It management and staff, over years of operation, have become familiar with local medical facilities and providers, along with pharmacies, medical supply establishments, senior centers and many other resources, developing solid working relationships throughout the community that allow them to make the most of these resources for their patients. They also have years of experience navigating Medicare, Medicaid and various insurance policies/contracts to make the most of coverage for patients. Finally, staff are seasoned professionals who are not only technically proficient in the tasks they manage every day, but have that practical know-how that comes with years of hands-on patient care experience.